We believe in a healthy relation with our customers and we will always work towards benefit of our customers. Our main motive is to keep our customers at the safest position throughout their relationship with our website. If you believe you qualify for a refund under a guarantee we are offering, you may contact customer support by sending your request to [email protected] or listed under “Contact Us” above and include your listing number, and your reason for dissatisfaction. We will then determine, in accordance with the applicable guarantee program, whether any refund is due.
Refund Requests for Listings Not Completed:
In the event you purchase a subscription for a listing but do not complete the creation of the listing or the listing does not get posted after purchase for any other reason, refund requests will be considered only during the first 1 month following the purchase date. If within such month period you do not complete the creation of your listing as we may require displaying such listing on the Website. If you have not received minimum 15 inquiries within your annual subscription plan then you can request for refund, you may contact customer support by sending your request to the email at [email protected] you can only request a refund after 6 months from the date of purchase.
Your subscription will expire no more than 15 months from the purchase date of the subscription regardless of the listing posting date.
Refund Requests for Traveler:
For any refund you must ask owner directly, If service fee paid by traveler to get booking confirm which could be between 5% to 10% will not be refunded under any circumstances.